By using the website www.flex12.com (http://www.flex12.com) (“Website”), you acknowledge and agree that you have read and understood this Privacy Policy of Flex12 International Company, Inc. (the “Company”), as updated from time to time, concerning the Company’s collection, use, and disclosure of Personally Identifiable Information that the Company receives from Website users. The term “Personally Identifiable Information” is defined as your name, email address, phone number, credit card information, and other billing information.

The Company uses your Personally Identifiable Information in the following ways:

  • complete sales and bid transactions through the Website;
  • respond to your inquiries;
  • improve the quality of service and experience through the Website;
  • analyze and evaluate how users are using the Website and sales and bid transactions available thereon;
  • analyze and evaluate the functionality of the Website and services available thereon for administrative and technical purposes;
  • analyze and evaluate the functionality of the Website and services available thereon for marketing and promotional purposes;
  • notify and provide you with marketing or promotional materials that may be of interest to you.

You authorize flex12 to collect and share with our payments provider Dwolla, Inc. your personal information including full name, email address and financial information, and you are responsible for the accuracy and completeness of that data. Dwolla’s Privacy Policy is available here.

When a user browses the Website, information communicated from the user’s browser is stored by the Company, such as the user’s Internet Protocol or “IP” address, browser type, pages visited, and similar information.

The Company also uses “cookies,” which are packets of data transmitted by the Website to a user’s computer that is stored in the user’s web browser. The Company uses cookies both to save user’s usernames and passwords and also for the purpose of evaluating how users reach and utilize the Website. Users can adjust their browsers to limit or block cookies, although the Website may not be fully functional or browsable by users whose computers not accept cookies.

BY using our services you must be 18 years or older

The Company does not share Personally Identifying Information with third parties except as described in this Privacy Policy. But the Company may, in its discretion, share aggregated or other non-Personally Identifying Information with third parties for marketing and use analyses, demographic profiling, and other marketing and analytical purposes.

If the Company is provided with a subpoena, court order, or other request by any state or federal law enforcement authority, the Company will disclose information about you, including Personally Identifiable Information, that the Company, in its sole discretion, determines necessary or appropriate in order to comply with the request or otherwise necessary to protect the Company’s interests, the rights and interests of third parties, public safety, or to avoid or mitigate any conduct that the Company considers to pose a risk of criminal or unethical activity.

The Company may also sell, transfer, or otherwise share some or all of its assets, including your Personally Identifiable Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

The Company is not in the business of providing information security. Although the Company and Website provide some data security measures such as encryption, not all information stored on the Website will be secured or encrypted. Users should not provide or make available their Personally Identifiable Information on the Website if concerned about its disclosure.

Notice of Compliance to California Residents. California law requires the Company to provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code. As required by the California Act, this Privacy Policy identifies the categories of Personally Identifiable Information that the Company collects through its Website about individual consumers who use or visit the Website and the categories of third-party persons or entities with whom Personally Identifiable Information may be shared.

Depending on the visitor’s activity at the Company’s Website, certain “personally identifiable information” (as that term is defined in the California Act) may be collected, in addition to information set forth in other sections of this Privacy Policy. For purposes of the California Act, the term “personally identifiable information” means individually identifiable information about an individual consumer collected online by the Company from an individual and maintained by the Company in an accessible form, and may include any of the following:

  • a first and last name;
  • a home or other physical address, including street name and name of a city or town;
  • an email address;
  • a telephone number;
  • a social security number;
  • any other identifier that permits the physical or online contacting of a specific individual;
  • information concerning a user that the Website collects online from the user, and maintains in personally identifiable form, in combination with an identifier described within this Privacy Policy.
  • Bank routing number
  • Bank account number
  • credit cards

See above for a description of the process maintained by the Company for an individual consumer who uses or visits the Website to review and request changes to any of his or her personally identifiable information that is collected through the Website.

See the section below entitled “Effective Date and Updates to Privacy Policy” for a description of the process by which the Company notifies consumers who use or visit the Website of material changes to the Company’s Privacy Policy. The effective date of this privacy policy is also included in that section.

California Shine the Light Law Compliance Statement. Under California S.B. 27 (“Shine the Light” Law), California residents have the right under certain circumstances to receive, once a year, information about third parties with whom the Company has shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to help@flex12.com and please include the phrase “California Privacy Request” in the subject line, the domain name of the Website you are inquiring about, along with your name, address and email address. The Company will respond to you within thirty days of receiving such a request.

Effective Date and Updates to Privacy Policy. This Privacy Policy is effective as May 16, 2019. Any changes to this Privacy Policy made in the future will be posted on this page and, for material modifications and amendments, notice will sent to you by e-mail. This policy was last updated on May 16, 2019.